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Questions about WebHosting


How many WebHosting plans can I order with my User-ID?

You can purchase in principle as many as desired different hosting plans.

How long does it take to set-up a WebHosting plan?

The set-up of a WebHosting plan takes place automatically immediately after receipt of payment.

If you selected credit card or direct debit as payment method, have appropriate assets on your 4reg.net account or if you make your payment immediately by Paypal, the set-up of the WebHosting plan takes place immediately and you receive automatically an eMail from our system within fewer minutes, that the set-up was done. With bank transfers the the set-up takes place likewise after receipt of payment, however this can take some days.

After you received the report by email that the server settings took place, you can set-up an FTP account and begin immediately with the transfer of your data on the server.

Until the domain is callable in the InterNet, it can take up to 24 hours. This is because of how long the root DNS servers in the InterNet need in order to take over the new settings.

How my WebHosting plan will be charged?

WebHosting plans with us are accounted for in each case half-yearly in advance to the 01/01 and 07/01.

With purchase of a WebHosting plan the first payment period is charged for the proportionate monthly date up to the next settlement date. Thus if you order a plan e.g. on 09/15, this becomes charged first for the period 09/15 - 12/31. The follow-up bill takes place to 01/01 for the period 01/01 - 06/30.

I got an email that my plan was set-up. How can I transmit my data now?

You must set-up an FTP account to your web space now. For this you can expand an existing ftp account to the new plan/domain or set-up a further ftp account.

I need auxiliary options for my web space. Is that possible?

If you click your plan in the WebSpace administration, the possible extensions are indicated to you. You can change these at any time.

Additional - not specified extensions - are unfortunately not possible.

A tariff change is recommended in this case. Should none of the offered plans correspond to your requirements, please contact our support.

When is the payment maturity for a WebHosting plan?

With purchase of a WebHosting plan the first payment period is charged for the proportionate monthly date up to the next settlement date. Thus if you order a plan e.g. on 09/15, this becomes charged first for the period 09/15 - 12/31. The follow-up bill takes place to 01/01 for the period 01/01 - 06/30.

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